LIMITED PRODUCT WARRANTY:

All products sold by Stanpro Lighting Systems will be free of defects in material and workmanship under normal use and service at the time of shipment from Stanpro Lighting Systems. If found to be defective by Stanpro Lighting Systems, we will repair or replace the non-conforming part or replace the entire product. Replacement is done at the discretion of Stanpro Lighting Systems. Returns MUST have the Stanpro Lighting Systems assigned RMA number clearly marked on the carton. The offer to repair or replace non-conforming products under warranty does not cover defects caused by improper use or installation, or by the buyer’s attempts to use products beyond their mechanical, thermal or electrical capacity. Notice of a defective product must be provided to Stanpro Lighting Systems in writing immediately upon discovery of the defect, but in no event after the time shown below has elapsed after shipment by Stanpro Lighting Systems.

  • LED Exit signs: 5 years
  • Battery Cabinet: Charger board and hardware 1 year complete
  • Batteries:10 years – 1 year complete & 9 years pro-rata
  • Remote Heads: 1 year
  • H.I.D. Product: 2 years (except lamps, 1 year)
  • Vapour Tight
    Housing/mechanical: 1 year from date of purchase
    Ballast/Power Supply: (according to Manufacturer’s Warranty)
    LEDs: L70 (see below for additional LED warranty information)
  • Linear: surface, suspended, recessed
    Housing/mechanical 1 year from date of purchase
    Ballast/Power Supply: (according to Manufacturer’s Warranty)
    LEDs: L70 (see below for additional LED warranty information)
  • Extended warranties may be available upon request.

Contact your Stanpro Lighting Systems sales representative for more information.

All freight costs incurred in shipping parts to or from Stanpro Lighting Systems are at the expense of the customer.

Our guarantee liability extends only to the repair or replacement of the defective part and no labor charges for correction of the defect for the repair or replacement will be honored by Stanpro Lighting Systems unless prior written consent has been authorized by our customer service department.

All replacement parts sold for use on products not covered under warranty will not be covered under guarantee.

Stanpro Lighting Systems will endeavor to furnish such advice as it may be able to supply with reference to the use by buyer of any material purchased, but Stanpro Lighting Systems makes NO WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY MATERIALS PURCHASED and assumes no liability for advice given verbally or in print or the results obtained. Buyer assumes all risk and liability which may result from the use of any material, whether used singly or in combination with other products. No suggestion for product use shall be constructed as a recommendation for its use in an infringement of any existing patent.

Stanpro Lighting Systems will not accept any liability for claims for labor costs, loss of profit, repairs or other expenses incidental to replacement.

THE LIMITED WARRANTY OF STANPRO LIGHTING SYSTEMS IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED STATUTORY, OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND OF ALL OTHER LIABILITIES OR OBLIGATIONS ON Stanpro Lighting Systems’S PART, INCLUDING LIABILITY FOR INCIDENTAL, SPECIAL AND CONSEQUENTIAL DAMAGES WITH RESPECT TO THE SALE OR USE OF THE PRODUCTS WARRANTED WHETHER OR NOT SUIT OR OTHER PROCEEDINGS BE INSTITUTED, AND Stanpro Lighting Systems NEITHER ASSUMES NOR AUTHORIZES ANY REPRESENTATIVE OF Stanpro Lighting Systems OR ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITIES IN CONNECTION WITH THE SALE OF THE PRODUCTS. THIS LIMITED WARRANTY MAY NOT BE VERBALLY CHANGED OR MODIFIED BY ANY REPRESENTATIVE OF Stanpro Lighting Systems.

LED Products’ Limited Warranties