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Terms and Conditions of Sales

Prices are subject to change without notice. In the event of a price increase all orders on hand will be filled at lower prices provided such orders are released from shipping prior to the price increase. If the orders are not released for shipment prior to the price increase, the orders will be billed at prices in effect at the time of the shipment. Minimum billing is 100$ net.

Minimum order is 100$ net.

Prices exclude all taxes.

CANADA

Shipments are F.O.B our plant minimum prepaid $1,250.00 for all major points within Canada except for poles and inverters over 1400 watts are prepaid and charged. All orders having a distributor price less than the minimum mentioned above will be assessed freight and handling charges. Special customer shipping requirements that cause additional shipping expenses above normal may be charged for the additional cost.

 

USA

Shipments are F.O.B. our plant minimum prepaid $2,000.00 USD (all brokerage, duty charges and any additional tariffs are the responsibility of the purchaser), for all major points within continental USA except for poles and inverters over 1400 watts are prepaid and charged. All orders having a distributor price less than the minimum mentioned above will be assessed freight and handling charges (all brokerage and duty charges are the responsibility of the purchaser). Special customer shipping requirements that cause additional shipping expenses above normal may be charged for the additional cost.

All our products are factory tested to be free from defects prior to shipping. For prepaid and prepaid and charged shipments, the title passes to purchaser upon delivery to the destination. All claims for damages or shortages in transit shall be made by the purchaser with Stanpro. Any damage and shortage must be indicated on the signed waybill of the transport company before making the claim with Stanpro. All claims for loss or damage in transit must be made with Stanpro within 7 days.

For collect shipments, the title passes to the purchaser upon pick up of the goods by the transport company at the origin. All claims for damages and shortages must be made with the transport company directly.

Our customer service personnel will be glad to assist in any way in the advent that purchaser requires assistance.

Merchandise may not be returned without prior written notice. Requests to return merchandise must be made within 60 days of receipt of goods. All returns must be shipped prepaid to Stanpro. Credit will be issued based on the original invoice price, or price in effect at time of return, whichever is lower, less minimum restocking charge of 35%. Items that are on liquidation at time of purchase are final and may not be returned. All non-stocking, special, custom made or modified versions of normal stocking items are not returnable. All return must be made in new condition and in original packaging.

Orders for stocking items may be cancelled prior to shipping without charge. All other orders may not be cancelled unless Stanpro is reimbursed for work already performed and for special material purchased by our company. If an order is cancelled after shipment or if delivery is refused at destination, all warehouse, delivery, and return costs will be charged to the customer.

Shipment and Storage: Shipment of goods must be made within thirty (30) days of completion, or be subject to a storage charge. Poles not erected right away must be unwrapped immediately by purchaser and stored above ground. Stanpro is not responsible for corrosion to finish caused by improper storage or by keeping them wrapped.